Privacy Policy Play666 –
Your Data, Our Responsibility

Information We Collect

Play666 collects your personal information through several means as you interact with our platform. This information is collected solely to provide you with a better, safer, and more personalized experience.

Information you provide directly:

• Full name, date of birth, and identity card number (for KYC verification).
• Current email address, phone number, and residential address.
• Bank account details or digital wallet information for processing deposits and withdrawals.
• Copies of identity documents submitted during account verification.
• Any communications you send to our support team.

Information collected automatically:

• Your IP address, device type, and browser information when accessing the platform.
• Game activity logs including betting records, wins, and session timestamps.
• Cookies and similar tracking technologies to enhance the user experience.
• General location data based on IP address for geographic region verification.

---

Information Usage Purpose

Every piece of information we collect is used for a clear and legitimate purpose. Play666 does not use your data beyond the stated scope without your prior consent.

Purpose of Use	Types of Data Involved
Identity verification (KYC) and account registration	Name, IC, date of birth, official documents
Deposit and withdrawal processing	Bank account details, digital wallet
Account security and fraud prevention	IP address, activity logs, device data
Legal compliance and regulatory reporting	Transaction records, identity information
Service communications and platform notifications	Email, phone number
User experience enhancement and analytics	Activity logs, cookies, navigation behaviour

---

Information Sharing and Disclosure

Play666 is committed to never selling or trading members' personal data. However, in certain limited situations, we may share your information with the following parties:

• Integrated payment providers – to securely process your deposits and withdrawals.
• Technology service providers – including server hosts and security systems that help operate the platform.
• Regulatory authorities – when required by law or by the directive of a relevant regulatory body.
• Audit and compliance partners – to ensure the platform's operations meet industry standards.

All third parties involved in processing your data are required to adhere to data protection standards equivalent to those of Play666 and are not permitted to use your data for any other purpose.

---

Cookies and Tracking Technologies

The play666 platform uses cookies and similar technologies to enhance user experience, ensure platform features function correctly, and analyze usage patterns in aggregate.

• Session Cookies – Active during your current session and automatically deleted when you close your browser.
• Preference Cookies – Stores your language, theme, and display preferences for your convenience.
• Security Cookies – Helps identify suspicious activity and protects your account from unauthorized access.
• Analytics Cookies – Collects usage data anonymously for platform improvement purposes.

You can manage or block cookies through your browser settings. Please note that blocking certain cookies may affect the functionality of some play666 platform features.

---

Security and Data Protection

Your data security is play666's top priority. We implement multiple layers of technical and organisational protection to ensure your personal information is always safeguarded:

• 256-bit SSL encryption for all data transmitted between your device and our servers.
• Firewall systems and intrusion detection operating around the clock.
• Strict internal access controls — only authorised personnel may access sensitive data.
• Regular security audits by independent experts to identify and address any vulnerabilities.
• Data encryption at rest for highly sensitive information such as KYC documents.
• Clear incident response procedures in the event of any data breach.

While we take all reasonable precautions, no system in the world can guarantee 100% absolute security. We therefore encourage members to also take their own precautions, such as using strong passwords and never sharing login credentials with anyone.

---

Your Rights as a User

As a Play666 member, you have the following rights regarding the personal data we hold about you, in accordance with the provisions of Malaysia's PDPA 2010:

To exercise any of the above rights, contact our team through the official Play666 support channels. We will process your request within 21 business days.

---

Data Retention Period

Play666 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. In general:

• Active account data is retained for as long as your account remains active and for three (3) years following account closure.
• Financial transaction records are retained for seven (7) years in accordance with anti-money laundering legal requirements.
• KYC documents are retained for the period required by the relevant regulatory authority.
• Activity logs and analytics data are retained for no more than two (2) years from the date of collection.

When data is no longer needed, it will be securely deleted or anonymised using approved procedures.

---

Children's Privacy

The play666 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. Should we discover that a minor's data has been inadvertently collected, we will take immediate action to delete that data and close the relevant account.

---

Changes to This Privacy Policy

Play666 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When material changes are made, we will:

• Updating the "Last Updated" date at the bottom of this page.
• Sending a notice to your registered email address at least 14 days before the changes take effect.
• Displaying prominent notices on the platform for a reasonable period.

Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy.

---

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:

• Official support email: [email protected]
• Through the help centre within the play666 platform (under the "Contact Us" section).
• Live support is available 24 hours a day, 7 days a week.

We are committed to responding to all privacy-related enquiries within 5 business days of receipt.